Frequently asked questions
Everything guests ask us most often. If your question is not here, message us on WhatsApp and we will answer the same day.
- Where exactly are you located?
- We are at str. Partizanska 11 in the centre of Ohrid, North Macedonia. The shore of Lake Ohrid is a two minute walk, and the Old Bazaar and city centre are about five minutes on foot.
- Is parking included?
- Yes. Free private parking is available on site at the building, at no extra cost. This is unusual for a property this close to the centre of Ohrid, where street parking is limited.
- What time is check-in and check-out?
- Check-in is from 14:00 and check-out is by 11:00. If you are arriving outside those hours, message us in advance and we will do our best to accommodate you.
- Do you offer airport transfer?
- Yes, on request. We can arrange a transfer from Ohrid St. Paul the Apostle Airport. Let us know your arrival time when you book so we can organise it.
- How many guests can each room take?
- Room 101 sleeps two, room 102 sleeps three, and room 103 is a family room with two separate bedrooms that sleeps four.
- Do you have a cot for a baby?
- Yes, a baby cot is available on request at no extra charge. Tell us when you book and it will be set up before you arrive.
- Do all the rooms have a terrace?
- Yes. Every one of the three rooms has its own private terrace with a table and chairs, shaded by an awning during the day.
- Is there air conditioning and heating?
- Yes. Every room has air conditioning for the summer and heating for the colder months, both controlled from inside the room.
- Is the building secure?
- Yes. The building is under video surveillance and fitted with a monitored alarm system. If the alarm is triggered, a security team is dispatched.
- Is there a lift, and how many stairs are there?
- There is no lift. The rooms are on the first floor, one flight up from the entrance, and the entrance itself is right by the street with no long approach. If stairs are difficult for you, message us before booking and we will describe it honestly so you can decide.
- How do I book?
- The fastest way is through our Booking.com listing, which confirms instantly. You can also message us directly on WhatsApp or call us, and we will hold the room for you.
- Is breakfast included?
- We do not serve breakfast. Every room has a fridge and an electric kettle, and there are bakeries and cafes within a couple of minutes walk, so most guests pick something up nearby.
- Are pets allowed?
- No, we are not able to accept pets in any of the rooms.
- Is smoking allowed?
- No. All three rooms and the shared areas are strictly non-smoking. You are welcome to smoke outside on your terrace.
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